Grace is Executive Director of Uganda Healthcare Federation (UHF) an association of associations, membership umbrella body for the Uganda private health sector, championing private health sector interests.
Prior to joining UHF, Grace was Assistant General Manager at AAR, the regions oldest HMO for eight years. Initially in the capacity of Customer Care Manager, Grace was responsible for quality service delivery across all AAR facilities, she was promoted to be responsible for the AAR Uganda Operations division contributing to budget management, strategy, and business development. While heading the Operations department Grace was responsible for the supervision of seven departments, formulation and institutionalization of systems and processes to manage the 130 facility Clinic Network, admission case management, member underwriting and supported teams for growth of membership from 9,000 to 40,000, underwriting of existing and new members, customer care and member retention and claims management.
Prior to joining AAR in Uganda, Grace worked for Saatchi & Saatchi in the United Kingdom where she was responsible for, among others, the network coordination for the Global Business Unit of Proctor and Gamble Olay Brand for Central, Eastern Europe and the Middle East (CEEMEA). Grace had previously also been with QG Saatchi & Saatchi in Uganda where she was involved in the planning and coordination of the Head of African Banks Conference which was hosted by the Bank of Uganda in 2003. She was also responsible for the successful planning and implementation of the fortified food programme campaign by MOST Project working with the Ministry of Health and a team of nutritionists from Mulago Hospital. She also worked in the office of the Director of the Photonics Centre at Boston University in Massachusetts.
Grace holds an MA in Administration, specializing in Innovation and Technology from Boston University (USA) and a BA, in Social Work, with Economic and Political Development from Exeter University (UK).
Grace Ssali Kiwanuka
Private Sector Coordinator
Ritah is the Private Sector Coordinator at UHF, Prior to joining UHF, she worked with one of the prominent insurance companies in Uganda, AAR Health Services for a year and a half as an assistant data Clarke where he gained enabled her excellent technical, accuracy, report writing and data management skills and she also volunteered with the Ministry of Local Government for a year.
Ritah has a Bachelors’ Degree in Actuarial Science from Makerere University and holds a post graduate diploma in project planning and management.
Advocacy & Communication
Ivan is the advocacy and Communications officer at UHF, prior to joining UHF, he worked as the Medical Services Manager at Sanlam Life Insurance Uganda limited, Medical Operations Manager, Relationship manager- Sancare. Prior to joining Sanlam Life Insurance, he was the head of clinic network, acting operations manager, and clinical network administrator. Ivan also worked as the sales representative at Star Pharmaceuticals.
Ivan holds B.Sc. in wildlife health and management, Masters of business administration in international business, and an insurance certificate of proficiency.
James is the Finance and Administration Officer at UHF, he has over ten years of practical professional experience in finance and administration, human resource management, accounting, grants management, research works, proposal and report writing and loan management for both USAID projects and other funding agencies.
Prior to joining UHF, he worked as the finance and administration focal person with Northern Uganda Agro Business Ltd, full time accountant at the USAID/STAR project, temporally/contract accountant at Comboni Samaritans of Gulu, project accountant at the Athlete for Africa USAID/SPRING project, Finance and Grants manager at Visions in Actions (VIA) and project accountant at Women and Children First Organization for the EU Project and ACDI/VOCA/USAID sub Grant Project.
Office and Systems Administrator
Denis is an IT savvy with work experience from Afrosoft IT Solutions, he has also worked with Ipsos (U) Ltd as a media monitor, and also he worked as a data entrant in the 2016 elections register updates.
At UHF he is responsible for front desk management, minutes taking at every weekly staff meeting, management of UHF’s social media and website updates including circulating the UHF newsletter, and managing our online training platform.
Denis also assists in coordinating procurement and arranging of the networking events. Furthermore, he is a tremendous asset in supporting UHF’s efforts to be more visible online and our future plans involving stronger UHF digital presence. He has a Bsc. in Software Engineering of Makerere University, he