Service Quality Improvement System Plus (SQIS+)

SQIS+ is a digital platform that lets private and other non-state providers carry out structured self-assessments of service quality and receive a facility-specific, risk-based, one-year improvement plan that separates actions needing extra funds from those that can be done with existing resources. UHF led its development, piloting and scale-up with both private-for-profit and private-not-for-profit providers, then handed it over to the Ministry of Health. It is now hosted on Ministry of Health servers, an example of how UHF builds tools for lasting government ownership.

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